Recently this email was received and we took it to Wells Fargo Bank and they told us that this is definately a phishing scam. Therefore, if you receive a similar email from Wells Fargo, do not click on any of the links in the email and report it to Wells Fargo.
Our records indicate that your Wells Fargo checking account XXXXXXxxxx that is linked to your Bill Pay service for fees has been closed or is no longer available for use with Bill Pay. A Wells Fargo fee account (checking account) is required to maintain your Bill Pay service.
Until you designate another checking account as your new fee account, we have canceled any pending payments and will suspend any automatic (recurring) payments that have been scheduled.
If this was the only checking account linked to your Bill Pay service, please contact us at 1-800-956-4442.
If this is not the only checking account linked to your Bill Pay service, please sign on at https://www.wellsfargo.com to select a new fee account and reschedule your payments.
1. Go to Bill Pay.
2. Go to the Bill Pay User Profile screen and select a checking account as your new fee account.
3. Reschedule any canceled payments from the Bill Pay Overview screen.
4. Reset any suspended automatic (recurring) payments by selecting the Payees tab and clicking on the name of the payee. Then click on the Edit link to the right of Payment Details. Choose a new payment account and start date.
If you have questions, we are available 24 hours a day, 7 days a week. Call Wells Fargo Online Customer Service at 1-800-956-4442 or sign on at https://www.wellsfargo.com/questions to send a secure email.
Please do not reply to this automated email. To send a secure email, sign on at https://www.wellsfargo.com/questions.